Privacy Policy

Effective Date: November 1, 2023

Introduction

Lotti will collect, use, and share Patient health information (at times, “Protected Health Information” or “PHI”) only as necessary to provide care and to comply with applicable law. Lotti will keep PHI confidential and will take reasonable steps

to protect it from unauthorized access, use, disclosure, alteration, or destruction.

Information We Collect

We may collect personal information that you voluntarily provide to us. This information may include but is not limited to your name, contact information, medical history, and other necessary details for providing our services. We collect this information when you engage with our services, including during consultations or when you interact with our website.

How We Use Your Information

We use the information we collect to:

• Provide and personalize our services to meet your individual needs.
• Communicate with you, including appointment reminders, updates, and relevant information.
• Process payments and fulfill your requests efficiently.
• Ensure the safety and security of our services and your personal information.
• Comply with any legal obligations that apply to the business.

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to maintain the confidentiality of your information.

Data Security

We have implemented various security measures to safeguard your personal information. These measures include advanced encryption techniques and secure databases to protect your data from unauthorized access. We take your data security seriously and continually update our practices to ensure the safety of your information.

 

Your Rights

The patient also has the right to request that her PHI be restricted from disclosure.
The patient has the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at office@lottiwellness.com. We will respond to your request within two business days.

 

Cancellations Policy

No-Show and Late Cancellation Policy. By scheduling an appointment with Lotti,

The patient agrees to adhere to its cancellation and no-show policy. A minimum of 24 hours advance notice for appointment cancellations or rescheduling is required. In the event of a missed appointment or a late cancellation that does not comply with the foregoing notice period, the Patient agrees to the assessment of a no-show or late cancellation fee of $50.00, charged to the Patient’s credit card on file. All deposits collected for consultations are non-refundable.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on our website. Please check our website periodically to stay informed about our privacy practices.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at office@lottiwellness.com. Thank you for trusting Lotti Aesthetics & Wellness with your personal information.